P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Amsterdam with a minimum of 12 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
If you book a return transfer service, we recommend booking the pick-up from the hotel at least 2 hours before your flight. It takes approximately 30 minutes to get to Amsterdam Airport from the city centre.
In Amsterdam, baby car seats are not obligatory. If you wish to have one, you must pay a supplement of 10€ once you get to your destination per journey.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
Airports:
Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
These are genuine reviews written by our customers.
9.30 / 10
9.2666666666667
7,020 reviews
| 110,287 travellers
5 out of 7,020 reviews
10
09 / 09 / 2026
J
Jaime Enrique
Caceres, Spain
Impresionante!!! Si no llega a ser por la compañía del transfer, que aceptó venir a buscarnos 1 hora antes de lo previsto debido a la huelga de transportes públicos de Amsterdam, y si no llega a ser por el conductor, que buscó un truco para llegar a tiempo al vuelo pues el aeropuerto de Shipool estaba atascado, bloqueado, sin avanzar ningún coche, NO HABRÍAMOS llegado a tiempo. El conductor arriesgó su licencia de conducir por llegar a tiempo, y encima sabía un camino para llegar.
Translate this opinion into English.
Amazing!!! If it hadn't been for the transfer company, which agreed to pick us up an hour earlier than planned due to the Amsterdam public transport strike, and if it hadn't been for the driver, who found a way to make it to our flight on time because Shipool Airport was completely jammed, with no cars moving, we would NOT have made it. The driver risked his license to get us there on time, and on top of that, he knew a way to get there.
Opinion translated. Show original.
I travelled with small children
10
09 / 09 / 2026
A
Anonymous
Mexico, Mexico
Fue un poco complicado encontrar al chófer. Se combinó el retraso del vuelo con migración lenta y problemas afuera. Después de eso muy bien. Lo mejor fue que nos estaban esperando.a pesar del retraso del vuelo de 1 hora.
Buena comunicación con el conductor.
Translate this opinion into English.
It was a bit tricky finding the driver. The flight delay combined with slow immigration and some issues outside. After that, everything went very well. The best part was that they were waiting for us, despite the one-hour flight delay. Communication with the driver was good.
Opinion translated. Show original.
I travelled with my partner
10
08 / 18 / 2026
L
Luis Vicente
Spain
Nuestro vuelo llegó con 1 hora de retraso, si añadimos que el roaming de datos me dió problemas (el conductor se puso en contacto con nosotros por WhatsApp, pero no lo pude leer) y las maletas tardaron unos 30 minutos más. Al no verlo en llegadas llamamos al teléfono de contacto y en menos de 5 minutos nos recogió.
Muy contento con el traslado.
I travelled with teenagers
8
08 / 11 / 2026
M
María Rosario
Spain
El traslado ha ido bien. Aunque el chófer no estaba en el punto indicado ni con el nombre en un cartel. Se puso en contacto con nosotros vía WhatsApp y nos mandó matrícula y modelo del coche, foto y video de su ubicación. Nos costó un poco encontralo.
El coche limpio, amplio y cómodo.
Translate this opinion into English.
The transfer went well. Although the driver wasn't at the designated location and didn't have a sign with his name on it, he contacted us via WhatsApp and sent us the license plate and car model, along with a photo and video of his location. It took us a little while to find him. The car was clean, spacious, and comfortable.
Opinion translated. Show original.
I travelled with teenagers
10
06 / 19 / 2026
M
Miguel ángel
Almeria , Spain
La recogida fue puntual. El conductor fue muy educado, atento y correcto además de muy amable y servicial.
Desconocíamos que teníamos que haber salido por la puerta 1 del aeropuerto, donde nos estaba esperando el chofer, y salimos por otra de manera bastante distante pero finalmente nos llamó al móvil y vino a recogernos a pie dentro del aeropuerto y nos llevó al coche de traslado. La furgoneta limpia. La conducción correcta. Muy contento con el servicio prestado.
Translate this opinion into English.
The pickup was on time. The driver was very polite, attentive, and professional, as well as very kind and helpful. We were unaware that we were supposed to exit through Gate 1 of the airport, where the driver was waiting for us, and we exited through another gate quite far away. However, he eventually called us on our mobile phones and came to meet us on foot inside the airport and took us to the transfer vehicle. The van was clean. The driving was good. Very happy with the service provided.
Opinion translated. Show original.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 7,020 reviews
09 / 09 / 2026
Caceres, Spain
Impresionante!!! Si no llega a ser por la compañía del transfer, que aceptó venir a buscarnos 1 hora antes de lo previsto debido a la huelga de transportes públicos de Amsterdam, y si no llega a ser por el conductor, que buscó un truco para llegar a tiempo al vuelo pues el aeropuerto de Shipool estaba atascado, bloqueado, sin avanzar ningún coche, NO HABRÍAMOS llegado a tiempo. El conductor arriesgó su licencia de conducir por llegar a tiempo, y encima sabía un camino para llegar. Translate this opinion into English.
Amazing!!! If it hadn't been for the transfer company, which agreed to pick us up an hour earlier than planned due to the Amsterdam public transport strike, and if it hadn't been for the driver, who found a way to make it to our flight on time because Shipool Airport was completely jammed, with no cars moving, we would NOT have made it. The driver risked his license to get us there on time, and on top of that, he knew a way to get there. Opinion translated. Show original.
09 / 09 / 2026
Mexico, Mexico
Fue un poco complicado encontrar al chófer. Se combinó el retraso del vuelo con migración lenta y problemas afuera. Después de eso muy bien. Lo mejor fue que nos estaban esperando.a pesar del retraso del vuelo de 1 hora. Buena comunicación con el conductor. Translate this opinion into English.
It was a bit tricky finding the driver. The flight delay combined with slow immigration and some issues outside. After that, everything went very well. The best part was that they were waiting for us, despite the one-hour flight delay. Communication with the driver was good. Opinion translated. Show original.
08 / 18 / 2026
Spain
Nuestro vuelo llegó con 1 hora de retraso, si añadimos que el roaming de datos me dió problemas (el conductor se puso en contacto con nosotros por WhatsApp, pero no lo pude leer) y las maletas tardaron unos 30 minutos más. Al no verlo en llegadas llamamos al teléfono de contacto y en menos de 5 minutos nos recogió. Muy contento con el traslado.
08 / 11 / 2026
Spain
El traslado ha ido bien. Aunque el chófer no estaba en el punto indicado ni con el nombre en un cartel. Se puso en contacto con nosotros vía WhatsApp y nos mandó matrícula y modelo del coche, foto y video de su ubicación. Nos costó un poco encontralo. El coche limpio, amplio y cómodo. Translate this opinion into English.
The transfer went well. Although the driver wasn't at the designated location and didn't have a sign with his name on it, he contacted us via WhatsApp and sent us the license plate and car model, along with a photo and video of his location. It took us a little while to find him. The car was clean, spacious, and comfortable. Opinion translated. Show original.
06 / 19 / 2026
Almeria , Spain
La recogida fue puntual. El conductor fue muy educado, atento y correcto además de muy amable y servicial. Desconocíamos que teníamos que haber salido por la puerta 1 del aeropuerto, donde nos estaba esperando el chofer, y salimos por otra de manera bastante distante pero finalmente nos llamó al móvil y vino a recogernos a pie dentro del aeropuerto y nos llevó al coche de traslado. La furgoneta limpia. La conducción correcta. Muy contento con el servicio prestado. Translate this opinion into English.
The pickup was on time. The driver was very polite, attentive, and professional, as well as very kind and helpful. We were unaware that we were supposed to exit through Gate 1 of the airport, where the driver was waiting for us, and we exited through another gate quite far away. However, he eventually called us on our mobile phones and came to meet us on foot inside the airport and took us to the transfer vehicle. The van was clean. The driving was good. Very happy with the service provided. Opinion translated. Show original.